Saving Grace Technologies

Saving Grace Technologies provides IT services and solutions for small and medium businesses. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Cloud Infrastructure and IT Management, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Saving Grace Technologies is based in Williamstown, New Jersey. Their site is savinggracetech.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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