Sarmet

Sarmet is an IT company. In practice that means solving a specific business problem with software.

The natural audience is teams in its space. They also list Call Center, Telecommunications and Web Development, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Sarmet is based in Schaumburg, Illinois. Their site is sarmet.com.

Things worth asking about: pricing, support, and how it fits with the tools you already use. Get the renewal terms in writing before the first invoice.

Every review on Revaw shows how it was verified, so if you know Sarmet well, your review carries weight here.