SamaraTech

SamaraTech provides asset management, employee self-service, cloud enablement, and consulting services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: Asset Management and Cloud Data Services. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

SamaraTech is based in Gaithersburg, Maryland and around since 2008. More on samara-tech.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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