RunSmart

RunSmart specializes in data center infrastructure management software and solution. Put simply, it is about handling IT tickets, assets and changes in an organized way.

Who is it for? Mostly IT departments. Related areas on their profile: Data Management, Database, IT Infrastructure and Management Consulting. As a small product team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

RunSmart is based in Chandler, Arizona. More on runsmart.io.

Things worth asking about: self-service portal, asset tracking, and automation. A short pilot with your real data tells you more than any demo.

If you have worked with RunSmart, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.