rsa associates

RSA Associates specializes in enterprise integration, ERP, CRM and WMS software, data management and consulting services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Consulting, CRM, Data Management and Enterprise Resource Planning (ERP), so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

rsa associates is based in Flemington, New Jersey. More on rsa-assoc.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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