Rowley & Associates

Rowley & Associates is an IT service firm that offers reports, analysis and NPS techniques solutions. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Technical Support. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Rowley & Associates is based in Spanish Fork, Utah and around since 2019. More on rowleyassociatesinc.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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