RoutingBox

RoutingBox is the developer of dispatching and billing software. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Consulting, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

RoutingBox is based in Buffalo, New York. Their site is routingbox.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

The facts above come from public company records. The score will come from people like you. Used RoutingBox? Rate it.