Round Rock Software

Round Rock Software offers an array of IT services ranging from systems engineering, strategy and planning, consulting to training. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Consulting and Training. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Round Rock Software is based in Round Rock, Texas and around since 2009. You can read more at rrsw.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with Round Rock Software, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.