Roothere

Roothere is an IT Services that provides technical services to small and medium-sized businesses and home users. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: Cloud Computing, Consulting, Consumer Electronics, IT Infrastructure and Small and Medium Businesses. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Roothere is based in Lake Forest, California and founded in 2008. More on roothere.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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