Rocon Technology

Rocon Technology offers IT support, cloud computing, and network services for small to midsize businesses. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Cloud Computing and Consulting. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Rocon Technology is based in Englewood Cliffs, New Jersey. Their site is rocontechnology.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with Rocon Technology, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.