Riptide

Riptide is a text messaging platform that brings customers, drivers, and dispatchers together in the same conversation. In practice that means replacing internal email with channels and direct messages.

The natural audience is every team. They also list Messaging, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Riptide is based in San Francisco, California. More on riptidehq.com.

Things worth asking about: search, retention policies, and external guest access. Get the renewal terms in writing before the first invoice.

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