RevGuard

RevGuard is a technology company which performs SaaS automated A/B testing of customer interactions for high-volume subscription businesses. Put simply, it is about turning support emails and chats into tickets with owners, priorities and SLAs.

The natural audience is support teams from two people to hundreds. Related areas on their profile: Customer Service, Subscription Service and Test and Measurement. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

RevGuard is based in Boulder, Colorado and founded in 2007. Their site is revguard.com.

Our checklist for this category: channel coverage, automation rules, and per-agent pricing. Ask for a trial on your own data, not a canned demo.

If you have worked with RevGuard, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.