ResolvedCX

Here is ResolvedCX in plain terms. Scale quality customer support with the most affordable, flexible service available. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Robotics. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

ResolvedCX is based in New York, New York and founded in 2017. You can read more at resolvedcx.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

Every review on Revaw shows how it was verified, so if you know ResolvedCX well, your review carries weight here.