Replika

Replika is an AI chatbot designed to help individuals improve their emotional well-being and learn new coping skills. In practice that means answering common questions automatically and routing the rest to people.

Who is it for? Mostly support teams with high volume. Related areas on their profile: Artificial Intelligence (AI), Chatbot and Wellness. As a mid-sized product team themselves (51 to 200 people), they tend to serve customers of a similar scale best.

Replika is based in San Francisco, California. Their site is replika.com.

Before you commit, look at training sources, accuracy on your own docs, and escalation paths. Ask for a trial on your own data, not a canned demo.

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