Relationship Velocity

Relationship Velocity provides lead management, client segmentation analysis, and utilization practices, and technology management services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Consulting and Technical Support. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Relationship Velocity is based in Port Charlotte, Florida and around since 2005. You can read more at relationshipvelocity.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with Relationship Velocity, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.