RealSTEEL

RealSTEEL is an ERP software development company. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: Information Services. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

RealSTEEL is based in Medina, Ohio and around since 1994. More on realsteelsoftware.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with RealSTEEL, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.