RDI

RDI is a technology solutions firm that offers IT infrastructure, applications, software, and consultation. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Consulting and IT Infrastructure. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

RDI is based in Milford, Indiana and around since 1984. More on rdi1.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

Every review on Revaw shows how it was verified, so if you know RDI well, your review carries weight here.