RB Balch

RB Balch offers IT services such as network security, IT Consulting, hosting, software, hardware, backup, and recovery. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Hardware and IT Infrastructure, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

RB Balch is based in Glendale, Arizona. You can read more at rbbalch.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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