Razoom

Razoom is a software innovation company that helps businesses solve their toughest aftersales, marketing, and operational problems. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Related areas on their profile: Public Relations and Telecommunications. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Razoom is based in Palo Alto, California and founded in 2007. You can read more at razoom.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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