Ravenflow

Ravenflow helps companies analyze and visualize their business processes, application requirements and system engineering needs. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Information Services. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Ravenflow is based in Austin, Texas and founded in 2000. Their site is ravenflow.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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