Rapid Technologies

Rapid Technologies provides expert level ServiceNow and BMC implementation and managed service. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Business Development, Business Information Systems and Consulting. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Rapid Technologies is based in Lone Tree, Iowa. You can read more at raptek.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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