RAID

RAID is an end-to-end, high-performance solutions provider focused on the cutting edge of technology and specializing in the. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Big Data, Cloud Computing, Cloud Data Services, Data Center and Data Storage, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

RAID is based in Andover, Massachusetts and around since 1994. Their site is raidinc.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with RAID, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.