r3 Technology Group

r3 Technology Group is an IT consulting firm that offers business continuity, IT management, VoIP, and cloud services. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Cloud Infrastructure, Consulting, IT Management and VoIP, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

r3 Technology Group is based in Mechanicsville, Virginia and founded in 2002. Their site is r3technologygroup.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with r3 Technology Group, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.