R3 Consultants

R3 Consulting helps founder-led companies scale revenue through leadership training, sales messaging, and customer experience programs. In practice that means turning support emails and chats into tickets with owners, priorities and SLAs.

It makes the most sense for support teams from two people to hundreds. They also list Business Process Automation (BPA), Consulting, Corporate Training, Customer Service and Financial Services, so expect those to show up in the feature set.

R3 Consultants is based in San Diego, Texas and around since 2013. You can read more at r3team.com.

Things worth asking about: channel coverage, automation rules, and per-agent pricing. Get the renewal terms in writing before the first invoice.

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