Quiq

Quiq is the only enterprise agentic AI platform that IT, CX, and eCommerce leaders can agree on. In practice that means turning support emails and chats into tickets with owners, priorities and SLAs.

The natural audience is support teams from two people to hundreds. They also list Artificial Intelligence (AI), Customer Service, Generative AI, Messaging and Productivity Tools, so expect those to show up in the feature set. As a mid-sized product team themselves (51 to 200 people), they tend to serve customers of a similar scale best.

Quiq is based in Bozeman, Montana. You can read more at quiq.com.

Our checklist for this category: channel coverage, automation rules, and per-agent pricing. Ask for a trial on your own data, not a canned demo.

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