queue2020

Queue2020 is a software company that develops line management systems. In practice that means replacing internal email with channels and direct messages.

Who is it for? Mostly every team. They also list Messaging and SMS, so expect those to show up in the feature set. As a small product team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

queue2020 is based in Chicago, Illinois. Their site is queue2020.com.

Before you commit, look at search, retention policies, and external guest access. A short pilot with your real data tells you more than any demo.

Every review on Revaw shows how it was verified, so if you know queue2020 well, your review carries weight here.