QScend Technologies, Inc.
QScend Technologies provides Web-based software solutions and services for municipalities
Overview
QScend Technologies provides Web-based software solutions and services for municipalities. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.
The natural audience is small and mid-sized companies. They also list Call Center, CRM, GovTech and Information Services, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.
QScend Technologies, Inc. is based in Waterbury, Connecticut and around since 1998. You can read more at qscend.com.
Before you commit, look at response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.
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Key features
CRM
GovTech
Information Services
Company
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