Psimetrix

Psimetrix is a consultancy that offers software applications, IT infrastructure, technical support, network security and wireless services. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Consulting, IT Infrastructure and Technical Support, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Psimetrix is based in Broomfield, Colorado. Their site is psimetrix.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

Every review on Revaw shows how it was verified, so if you know Psimetrix well, your review carries weight here.