Prosper Solutions

Prosper Solutions provides IT support and consulting services to small and medium-sized businesses. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Hardware. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Prosper Solutions is based in Saugus, Massachusetts. You can read more at prospersolutions.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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