Propalms

Propalms is a provider of application delivery and secure remote access solutions for terminal services and virtual desktop infrastructures. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Related areas on their profile: Delivery, Telecommunications and Virtual Reality. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Propalms is based in Port Orange, Florida. More on propalms.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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