Progressive Computer Solutions

Progressive Computer Solutions offers solutions for hardware, software, networking, and Internet needs. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Hardware, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Progressive Computer Solutions is based in Macomb, Michigan. You can read more at pcs-llc.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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