ProCom Solutions

ProCom Solutions provides point-of-sale business systems for retail and wholesale sales and services businesses. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: Hardware, Point of Sale, Sales Automation and Technical Support. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

ProCom Solutions is based in Berlin, Maryland. Their site is goprocom.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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