processWare

processWare provides a software solution for flavors and fragrances, aroma chemicals, essential oils, and allied process industries. In practice that means keeping every contact, deal and follow-up in one place so nothing slips.

It makes the most sense for sales teams and founders who are tired of spreadsheets. Alongside the main category they mention CRM and Enterprise Resource Planning (ERP). They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

processWare is based in Union City, New Jersey. You can read more at processwaredss.com.

Things worth asking about: pipeline stages, email sync, mobile app, and what reporting costs extra. Get the renewal terms in writing before the first invoice.

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