Proceon

Proceon provides IT solutions for businesses. Put simply, it is about handling IT tickets, assets and changes in an organized way.

It makes the most sense for IT departments. Alongside the main category they mention Consulting and IT Management. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Proceon is based in Kirkland, Washington and founded in 1995. More on proceon.com.

Things worth asking about: self-service portal, asset tracking, and automation. A short pilot with your real data tells you more than any demo.

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