ProBleu

ProBleu specializes in building and supporting IT infrastructure for small and medium businesses. The job it does: handling IT tickets, assets and changes in an organized way.

Who is it for? Mostly IT departments. They also list Hardware, IT Infrastructure and Outsourcing, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

ProBleu is based in Bloomington, Indiana. Their site is probleu.com.

Before you commit, look at self-service portal, asset tracking, and automation. Get the renewal terms in writing before the first invoice.

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