Primo Software

Primo Software is a it services and consulting company. Prime Software has developed and is selling the PrimoBurner engine - a CD/DVD and later Blu-ray burning software development kit. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: Audio, Telecommunications and Video. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Primo Software is based in Hanford, California and around since 2003. Their site is primosoftware.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Primo Software, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.