Presence AI

Presence AI allows anyone to do business over messaging easily and efficiently. The job it does: replacing internal email with channels and direct messages.

Who is it for? Mostly every team. Alongside the main category they mention Artificial Intelligence (AI) and Messaging. As a very small product team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Presence AI is based in San Francisco, California and around since 2015. More on presence.ai.

Things worth asking about: search, retention policies, and external guest access. A short pilot with your real data tells you more than any demo.

If you have worked with Presence AI, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.