Premiere Response

Premiere Response is a consumer services company that provides crisis management and CRM consulting services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Consulting and Marketing. As a large company team themselves (1,001 to 5,000 people), they tend to serve customers of a similar scale best. At that size expect formal onboarding, documentation and a longer sales cycle.

Premiere Response is based in North Bergen, New Jersey. You can read more at premiereresponse.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with Premiere Response, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.