Premier One

Premier One specializes in security analysis, virtualization, disaster recovery, software support, consulting, and cloud computing services. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Cloud Computing, Consulting and Virtualization, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Premier One is based in Topeka, Kansas and around since 1991. You can read more at premier-one.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

Every review on Revaw shows how it was verified, so if you know Premier One well, your review carries weight here.