Predictika

Predictika develops the next-generation AI platform for conversational chatbots. The job it does: answering common questions automatically and routing the rest to people.

Who is it for? Mostly support teams with high volume. They also list Artificial Intelligence (AI), Chatbot and Messaging, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Predictika is based in Fremont, California. More on predictika.com.

Our checklist for this category: training sources, accuracy on your own docs, and escalation paths. Ask for a trial on your own data, not a canned demo.

The facts above come from public company records. The score will come from people like you. Used Predictika? Rate it.