PoundTeam Incorporated

PoundTeam Incorporated offers software solutions including the Vicidial Predictive Autodialer and related add-ons. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Consulting and Hardware. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

PoundTeam Incorporated is based in Sheridan, Wyoming. You can read more at poundteam.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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