POS-X

POS-X provides software developing, manufacturing, point-of-sale solutions, customized hardware, installation and merchant services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Hardware, Manufacturing and Point of Sale. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

POS-X is based in Bellingham, Washington. You can read more at pos-x.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

Every review on Revaw shows how it was verified, so if you know POS-X well, your review carries weight here.