Point

Point helps the user to easily save snippets of text, templates, and other content, and re-use them effortlessly on any website. Put simply, it is about replacing internal email with channels and direct messages.

The natural audience is every team. Related areas on their profile: Developer APIs, Email, Messaging and Natural Language Processing. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Point is based in Cambridge, Massachusetts. Their site is pointapi.com.

Our checklist for this category: search, retention policies, and external guest access. A short pilot with your real data tells you more than any demo.

If you have worked with Point, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.