PMAM CRM

PMAM CRM is a Software-as-a-Service for customer relationship management and sales force automation. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Customer Service, so expect those to show up in the feature set.

PMAM CRM is based in Dallas, Texas. Their site is pmamcrm.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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