Plume Design

Plume is a SaaS platform that provides the delivery of technological services for connected homes. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Network Hardware, Smart Home and Wireless. They are a large team, 501 to 1,000 people, which usually shapes who they work with. Bigger vendor, more process. Budget time for procurement.

Plume Design is based in Palo Alto, California and around since 2015. You can read more at plume.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Plume Design, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.