Plum Voice

Plum Voice are in communicative technology providing Automate voice response, call routing & messaging. The job it does: replacing internal email with channels and direct messages.

The natural audience is every team. They also list Audio, Messaging, Speech Recognition and VoIP, so expect those to show up in the feature set. As a small product team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Plum Voice is based in New York, New York and founded in 1999. You can read more at plumvoice.com.

Our checklist for this category: search, retention policies, and external guest access. A short pilot with your real data tells you more than any demo.

Every review on Revaw shows how it was verified, so if you know Plum Voice well, your review carries weight here.