Playbook Builder

Playbook Builder is a software firm that offers onboarding, sales training & software design services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Industrial Automation. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Playbook Builder is based in Holland, Michigan. Their site is teamplaybookbuilder.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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