PipeOne Communications

PipeOne is a choice provider of voice and data communication products and services to small, mid-sized, and enterprise businesse. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Communications Infrastructure, Project Management and Telecommunications, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

PipeOne Communications is based in West Hollywood, California. More on pipeone.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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