Pipedream

Here is Pipedream in plain terms. The integration platform built for developers. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Software Engineering and Technical Support, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Pipedream is based in San Francisco, California. Their site is pipedream.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with Pipedream, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.