Ping IT

Ping IT offers managed network, IT services, hardware, software, internet access, email and range of services with remote support. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Hardware, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Ping IT is based in El Cajon, California and around since 2005. More on pingit.biz.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with Ping IT, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.